Revolutionize the guest experience in Your hotel
Overview
Efficiency
The digital butler streamlines administrative tasks, such as handling guest inquiries, reservations and requests. The hotel staff can be relieved and has more time to focus on the important tasks.
24/7 Availability
The chat is available around the clock, providing instant responses to the quests queries at any time. This ensures a seamless guest experience, even outside of regular business hours.
Guest Satisfaction
By offering quick solutions and personalized assistance, chatbots enhance guest satisfaction. Whether it’s answering questions, recommending local attractions, or assisting with bookings.
Features
We offer a wide range of features for your Chatbot. Depending on your needs and your hotels amenities, you can choose and combine the features however you want. Take a look at some of the wide range of features we offer:
General Q&A with a custom Knowledge Base
Information about the hotels amenities
Instant reservation
Cross-Selling possibilities
Integrate your pictures and image-videos
and more…
Benefits
Using a digital butler in your hotel can highly increase the guest-satisfaction and provide many more benefits. Here are some of the examples a digital butler could provide for your hotel:
Satisfaction
The guest gets responses in just a few seconds and will become more independent of the hotel staff.
Time
Since the bot answers most of the questions and provides most of the guests needs, the employees are relieved and can focus on the more important tasks.
Revenue
The guest can acquire chargeable activities, like booking a restaurant table, booking activities and much more to increase your hotels revenue per guest.
Integrations
To make your experience with our service seamless, we always use the most advanced software to fit your needs. Please contact us to gain a more detailed insight into our software. Here are a few tools we use:
Botpress: Botpress is a up-to-date software for building unique, fast and working Chatbots.
Zendesk: Through Zendesk we allow the guest to directly connect to the reception or the staff when the answers are more specific or the guest just likes to talk to a human.
Stack-AI: Stack-AI is a very forward-thinking software market leader in the topic AI Workflows. We use Stack-AI for more complex AI-Tasks.
Make.com: Make is a workflow and automation building software we use for streamlining workflows for your hotel and connecting everything in one place.
And much more, depending on your needs…
Data Safety
We prioritize the privacy and data security of our clients using our virtual butler. We are committed to ensuring that our users feel confident and secure in their interactions with our service. Our approach to data safety involves strict adherence to privacy principles and robust security measures.
Minimal data collection: To safeguard our clients’ privacy, we implement a policy of minimal data collection. The virtual butler bot only requires the guest’s name and room number to provide personalized services. No other personal information is requested, collected, or stored. This policy ensures that the risk of data exposure is minimized.
No Data Processing for Internal Purposes: We are committed to never using client data for our own purposes. Any information provided by guests is solely used to enhance their experience during their stay and is not repurposed for marketing, analytics, or any other internal activities.
